Frequently asked questions
Short answers about the group and its malls.
What is UniMalls?
A group of online malls. Each mall is specialised in one field and has its own stores, customers and site.
What is the difference between UniMalls and a mall?
UniMalls introduces the malls and runs what they share. Shopping, sign-up and orders happen inside the mall itself.
How do I pick the right mall?
By what you are looking for: each mall carries its field in its name and description. The “Malls” page lists the malls that are open and the ones on the way.
Do I need an account in each mall?
Yes. A customer’s account and a merchant’s account belong to the mall they were created in, and the same number can sign up in another mall as a separate account.
How do I buy and pay?
You order from the store inside the mall and pay the merchant directly. The platform does not collect the value of orders and takes no commission on them.
Who is the seller?
The store you order from is the seller, and its name is shown on its page and on your order.
How does a merchant join?
They register their store inside the mall that matches their field, then choose a plan from the mall’s plans page.
Can a merchant open a store in more than one mall?
Yes, with a separate registration in each mall, because each mall has its own accounts.
How do I work as a marketer?
A marketer’s account is one across the group. The details and the way to register are on the “Careers” page.
How do I reach you?
For anything about the group, write to us from the “Contact” page. For a question about an order or a store, reach the mall from its own site.
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